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Alejandro

Tech support customer service

Currículo em vídeo

Tech support customer service
Specialist in customer service, sales and tech support!

Contato

Bogota, Bogota D.C., Colombia
Aberto a trabalho remoto
Disponível na CazVid
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Competências

Customer ServiceAdvanced

Provided customer support, addressing client needs and resolving issues effectively.

Technical SupportIntermediate

Assisted customers with technical solutions and troubleshooting in the VPO industry.

SalesIntermediate

Engaged in sales activities, leveraging soft skills to connect with clients and promote services.

Soft Skills DevelopmentExpert

Cultivated empathy and relationship-building skills over a prolonged period in customer-facing roles.

Resumo

Customer service and technical support specialist with over 13 years of experience in the VPO industry, focused on fostering strong client relationships through empathy and effective communication.

Principais conquistas

  • Developed strong soft skills, particularly empathy, through over 13 years of experience.
  • Specialized in sales, customer support, and technical support roles.
  • Built connections and rapport with clients across diverse customer service functions.

Habilidades

Customer ServiceTechnical SupportSalesSoft Skills Development
Publicado na CazVid - 3 de jul. de 2025
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