Alejandro - Content Moderator with 3+ years of cross-platform compliance experience

Reviewed and analyzed social media content for compliance and safety.

Handled customer inquiries and provided technical support across various roles.

Conducted consultative sales for hotel reservations and supported sales reporting processes.

Utilized reservation systems, CRM, and Microsoft Office tools to perform tasks efficiently.

Review and validation of content published on social media platforms, ensuring compliance with internal policies., Analysis of sensitive information and classification according to company standards., Preparation of internal reports to ensure quality and platform safety.

Managed hotel reservations and provided customer service to international clients in English and Spanish., Conducted consultative sales and promoted additional services, consistently exceeding sales goals., Operated internal systems to update and monitor customer information., Supported sales...

Provided customer support for a major telecommunications company., Resolved technical issues, billing inquiries, and service requests., Executed cross-selling and customer retention strategies, meeting satisfaction and sales KPIs., Coordinated technical appointment scheduling and internal...