ALEXANDER - IT Support Specialist at INDRHI with 3+ years in Technical Support and Customer Service

Santo Domingo, Nacional, Dominican Republicen

Provided technical support and user assistance, enhancing operational efficiency at INDRHI

Installed and maintained technological equipment, reducing downtime and improving system reliability

Published on CazVid

Summary

Dedicated IT professional with over 3 years of experience supporting users, maintaining equipment, and managing inventory. Adept at troubleshooting and organizing technical operations to enhance efficiency.

Key Achievements

Organized academic programs and supported tool usage, contributing to smoother educational processes
Managed inventory control and merchandise organization at Juguetón, ensuring optimal stock levels

Skills

Technical SupportAdvanced

Proficient in troubleshooting, hardware maintenance, and user assistance to ensure smooth technology operations.

Customer ServiceIntermediate

Experienced in managing client interactions, inventory control, and organizing merchandise to improve service quality.

Organization & CoordinationIntermediate

Skilled in organizing programs and coordinating support activities to optimize workflows.

Hardware Installation & MaintenanceAdvanced

Expertise in installing, configuring, and maintaining technological equipment to ensure operational efficiency.

Experience

Soporte TIC

INDRHI

Soporte a usuarios. Asistencia técnica. Apoyo en el uso de herramientas tecnológicas. Instalación y mantenimiento de equipos. Supervisión y apoyo. Organización y soporte de programas académicos