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IT Support Specialist at INDRHI with 3+ years in Technical Support and Customer Service
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Competencies
Proficient in troubleshooting, hardware maintenance, and user assistance to ensure smooth technology operations.
Experienced in managing client interactions, inventory control, and organizing merchandise to improve service quality.
Skilled in organizing programs and coordinating support activities to optimize workflows.
Expertise in installing, configuring, and maintaining technological equipment to ensure operational efficiency.
Education
Summary
Dedicated IT professional with over 3 years of experience supporting users, maintaining equipment, and managing inventory. Adept at troubleshooting and organizing technical operations to enhance efficiency.
Key Achievements
- Provided technical support and user assistance, enhancing operational efficiency at INDRHI
- Installed and maintained technological equipment, reducing downtime and improving system reliability
- Organized academic programs and supported tool usage, contributing to smoother educational processes
- Managed inventory control and merchandise organization at Juguetón, ensuring optimal stock levels
Experience
Soporte TIC
Soporte a usuarios. Asistencia técnica. Apoyo en el uso de herramientas tecnológicas. Instalación y mantenimiento de equipos. Supervisión y apoyo. Organización y soporte de programas académicos
Servicio al Cliente
Control de inventario. Organización y solicitud de mercancías