Dedicated project manager with over 5 years of experience leading software development projects, optimizing workflows, and managing stakeholder relationships.
Applied project management methodologies to ensure project success and stakeholder satisfaction.
Utilized Scrum and Kanban practices to coordinate development teams and improve workflow.
Facilitated effective communication between technical teams and clients to align expectations.
Identified potential project risks and implemented mitigation strategies.
Telus International
Handle appointments, claims, and renew home warranty contracts, Ensure that the issue was always moving forward to fix it ASAP
Telus Digital
Part of the loyalty and retention team, Provided internet plan as well as mobility services for Telus small business solutions (TBS)
The Office Gurus (TOG)
Provided electricity services in Texas for Trieagle energy, Sold electricity, panels, and thermostats
High school
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Prepared reports, presentations, and project documentation using Word, Excel, and PowerPoint.
