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Alexander

Home warranty specialist

Contato

San Salvador, San Salvador Department, El Salvador
Disponível na CazVid
Contato pela CazVid

Competências

Project ManagementAdvanced

Applied project management methodologies to ensure project success and stakeholder satisfaction.

Agile MethodologiesIntermediate

Utilized Scrum and Kanban practices to coordinate development teams and improve workflow.

Communication SkillsAdvanced

Facilitated effective communication between technical teams and clients to align expectations.

Risk ManagementIntermediate

Identified potential project risks and implemented mitigation strategies.

Microsoft Office SuiteExpert

Prepared reports, presentations, and project documentation using Word, Excel, and PowerPoint.

Formação acadêmica

High school
José María Peralta lagos

Resumo

Dedicated project manager with over 5 years of experience leading software development projects, optimizing workflows, and managing stakeholder relationships.

Principais conquistas

  • Led cross-functional teams to deliver software projects on time and within budget.
  • Streamlined project workflows, reducing delivery times by 15%.
  • Managed client relationships resulting in repeat business and expanded accounts.

Experiência

Home warranty specialist

Telus International
2020 - 2022

Handle appointments, claims, and renew home warranty contracts, Ensure that the issue was always moving forward to fix it ASAP

Sales and Retention agent

Telus Digital
2023 - 2024

Part of the loyalty and retention team, Provided internet plan as well as mobility services for Telus small business solutions (TBS)

Sales agent

The Office Gurus (TOG)
2024 - 2025

Provided electricity services in Texas for Trieagle energy, Sold electricity, panels, and thermostats

Habilidades

Project ManagementAgile MethodologiesCommunication SkillsRisk ManagementMicrosoft Office Suite
Publicado na CazVid - 17 de mai. de 2026
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