Dedicated professional with over 5 years in hospitality and sales roles, skilled in customer engagement, appointment setting, and team collaboration. Committed to delivering exceptional service and driving customer satisfaction.
Expertise in engaging clients, resolving issues, and ensuring positive experiences across hospitality and sales environments.
Effective verbal and written communication skills demonstrated through guest interactions and appointment setting.
Collaborates effectively with colleagues to achieve service excellence and operational efficiency.
Able to quickly identify issues and implement solutions in fast-paced customer service settings.
HACIENDA LAS CALCETAS
Welcome guests, verifying identification through system and assigning room to guests. Checking guests in and out. Provide great customer service, handle complaints and answer any questions guests may have. Complete daily forms.
OLIVE GARDEN
Greet guests and seat them. Manage reservations and seating chart. Answer phone calls and make reservations
SUN SHRIMP FOOD TRUCK
Welcome customers and answer questions about the menu.. Take orders and collect payments. Bag and deliver orders. Mise en place and prep. Complete opening and closing tasks
DSTAR CONSTRUCTION
Contact prospects through phone calls. Generate leads. Share information about the company’s offering. Qualify prospects and set appointment for correct candidates
High school diploma
Course
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