Experienced customer service specialist with a strong background in support and sales, complemented by leadership roles managing multiple teams and delivering customer satisfaction.
Provided support and service to customers, efficiently resolving issues and ensuring satisfaction.
Managed multiple teams as a Supervisor at Startek, overseeing performance and operations.
Utilized public speaking and decision-making skills to enhance customer interactions and team coordination.
Applied proactive approach and goal achievement strategies to resolve customer issues effectively.
24-7 Intouch
Startek
Delivering outstanding Customer service for Comcast (Xfinity) line of business, Onboarded as a PAL (Peer Assistance Learner), Transitioned to a Supervisor position managing multiple teams
Civil Engineering
Discover other professionals with similar experience
