This is my profileContact via CazVidAlfonso
Supply Chain Management
Contact
Panamá,Panamá,Panama
Available on CazVid
Education
High School Diploma
Instituto commercial Panama
Administracion de Empresas
Universidad Latina
Languages
enNative
Experience
Supply Chain Management
Philips Panama
January 2019 - December 2024
Field Support Agent
Grainger Panama
July 2018 - September 2018
OP Agent
DELL Panama
February 2016 - April 2018
Collected customer feedback and made process changes to exceed customer satisfaction goals, Create order from online customers and offline order from Sales department, Collected customer feedback and made process changes to exceed customer satisfaction goals.
Supervisor customer services and Tech support
Star Contact EGS
2013 - 2016
Built customer loyalty by placing follow-up calls for customers who reported product issues., Developed effective relationships with all call center departments through clear communication.
Quality Analyst
Nars
2005 - 2007
1:1 every week with agents to evaluate performance., Live call monitoring, coaching and call flow to find strengths and weaknesses.
Published on CazVid - May 17, 2026