Experienced in customer support, virtual instruction, and soft skills development with a focus on client satisfaction and effective communication.
Handled customer inquiries and provided support across multiple roles, ensuring customer satisfaction.
Utilized fluent English to communicate effectively with clients and team members.
Used Microsoft Office suite for documentation, reporting, and communication tasks.
Exhibited responsibility, adaptability, teamwork, multitasking, and attention to detail in various roles.
INFOTEP
ALORICA
ModSquad
Bachelor’s Degree
Certificate
Certificate
Certificate
Certificate
Certificate
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