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Customer Service & Travel Advisor with 11+ years in Hospitality and Support
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Competencies
Extensive experience in delivering top-tier customer support, resolving issues efficiently, and ensuring customer satisfaction.
Proven ability to upsell, retain clients, and promote services effectively across diverse industries.
Skilled in providing tailored travel solutions, optimizing packages, and managing client concerns with professionalism.
Capable of troubleshooting streaming services and technical issues to ensure seamless user experience.
Experience in leading teams, developing objectives, and fostering a collaborative work environment.
Education
Languages
Summary
Dedicated professional with extensive background in customer service, travel advisory, and technical support. Proven leadership in team development and client retention across various sectors.
Key Achievements
- Led team initiatives at XSPORTFITNESSCENTER to foster a positive work environment since 2023.
- Provided exceptional technical support and customer retention strategies for streaming services [contact hidden]).
- Delivered comprehensive travel solutions, enhancing customer satisfaction and loyalty at Orbtiz for nearly a decade.
Experience
Receptionist Customer Service and Sales
Develop the company's goals and objectives, Lead the team to create a good work environment.
Customer Service and Tech Support for Streaming Services
Tasked with providing the best customer service, Tech support for all customers of a streaming service., Troubleshooting issues with Services., Providing retentions by informing about the benefits of streaming services.
Travel Advisor - Domestic & International advisor
Entitled to providing the best customer service, a sales representative, Travel advisor to solve customers’ concerns or issues with traveling., Providing advice on the best prices, packages, also finding comfortable travel., Finding the best prices to fit their budgets.