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Amado

Receptionist Customer Service and Sales

Contato

Guatemala City, Guatemala, Guatemala
Disponível na CazVid
Contato pela CazVid

Competências

Customer ServiceExpert

Extensive experience in delivering top-tier customer support, resolving issues efficiently, and ensuring customer satisfaction.

Sales & RetentionAdvanced

Proven ability to upsell, retain clients, and promote services effectively across diverse industries.

Travel AdvisoryAdvanced

Skilled in providing tailored travel solutions, optimizing packages, and managing client concerns with professionalism.

Technical SupportIntermediate

Capable of troubleshooting streaming services and technical issues to ensure seamless user experience.

Team LeadershipAdvanced

Experience in leading teams, developing objectives, and fostering a collaborative work environment.

Formação acadêmica

Virgil Middle School - Los Angeles CA
Completed 2004
High school
Belmont High School
Completed 2010

Idiomas

EnglishFluent
SpanishNative

Resumo

Dedicated professional with extensive background in customer service, travel advisory, and technical support. Proven leadership in team development and client retention across various sectors.

Principais conquistas

  • Led team initiatives at XSPORTFITNESSCENTER to foster a positive work environment since 2023.
  • Provided exceptional technical support and customer retention strategies for streaming services [contact hidden]).
  • Delivered comprehensive travel solutions, enhancing customer satisfaction and loyalty at Orbtiz for nearly a decade.

Experiência

Receptionist Customer Service and Sales

XSPORTFITNESSCENTER
2024 - PRESENTE

Develop the company's goals and objectives, Lead the team to create a good work environment.

Customer Service and Tech Support for Streaming Services

2022 - 2024

Tasked with providing the best customer service, Tech support for all customers of a streaming service., Troubleshooting issues with Services., Providing retentions by informing about the benefits of streaming services.

Travel Advisor - Domestic & International advisor

Orbtiz
2013 - 2022

Entitled to providing the best customer service, a sales representative, Travel advisor to solve customers’ concerns or issues with traveling., Providing advice on the best prices, packages, also finding comfortable travel., Finding the best prices to fit their budgets.

Habilidades

Customer ServiceSales & RetentionTravel AdvisoryTechnical SupportTeam Leadership
Publicado na CazVid - 2 de jun. de 2026
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