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Ana
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Competencies
Demonstrated experience with Patient Scheduling.
Demonstrated experience with Record Management.
Demonstrated experience with Billing.
Demonstrated experience with Enrollment Management.
Demonstrated experience with Client Coordination.
Education
Languages
Summary
Professional profile
Experience
Secretary/ Customer support
Enhanced marketing about are offering and its increased sales by 30%. Communication among +10 customers for a designed information to different types of population to improve health message. Maintained and increased personal knowledge of about 5+ product specifications and best practices. Kept meticulous and secure records about 20 patients of sensitive financial and personal information. Schedule Management oriented to availability of physicians and about +5 patients per day. Resolved per day 10 patients' problems and complaints by clarifying issues, explaining best solution, and following up cases
Insurance Agent Assistant
Managed ACA marketplace enrollment and eligibility verification. Scheduled appointments to ensure efficient time management and client coordination. Resolved coverage and eligibility issues for clients. Filling up and sending health faxes with EMR/EHR systems to improve workflows, data accuracy, and patient care. Maintained accurate over 500 records of client interactions. Facilitate clear and accurate communication between healthcare providers and patients with limited English proficiency