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Ana

Secretary/ Customer support

Contato

Cabimas, Zulia, Venezuela
Disponível na CazVid
Contato pela CazVid

Competências

Patient SchedulingExpert

Demonstrated experience with Patient Scheduling.

Record ManagementExpert

Demonstrated experience with Record Management.

BillingExpert

Demonstrated experience with Billing.

Enrollment ManagementExpert

Demonstrated experience with Enrollment Management.

Client CoordinationExpert

Demonstrated experience with Client Coordination.

Formação acadêmica

Community Health Methods and Evaluation Certificate
Brigham Young University-Idaho
Completed 2025
Community Health Planning and Implementation Certificate
Brigham Young University-Idaho
Completed 2023
Pathway Connect Certificate
BYU-Pathway Worldwide
Completed 2022
Applied Health Associate Degree Certificate
Brigham Young University-Idaho
Completed 2024
Applied Health Bachelor Degree Certificate
Brigham Young University - Idaho

Idiomas

SpanishBilingual
EnglishBilingual

Resumo

Professional profile

Experiência

Secretary/ Customer support

Dental Coronel Cabimas
Jan 2018 - Dec 2023

Enhanced marketing about are offering and its increased sales by 30%. Communication among +10 customers for a designed information to different types of population to improve health message. Maintained and increased personal knowledge of about 5+ product specifications and best practices. Kept meticulous and secure records about 20 patients of sensitive financial and personal information. Schedule Management oriented to availability of physicians and about +5 patients per day. Resolved per day 10 patients' problems and complaints by clarifying issues, explaining best solution, and following up cases

Insurance Agent Assistant

Durango Insurance
Jun 2024 - Jul 2026

Managed ACA marketplace enrollment and eligibility verification. Scheduled appointments to ensure efficient time management and client coordination. Resolved coverage and eligibility issues for clients. Filling up and sending health faxes with EMR/EHR systems to improve workflows, data accuracy, and patient care. Maintained accurate over 500 records of client interactions. Facilitate clear and accurate communication between healthcare providers and patients with limited English proficiency

Habilidades

Patient SchedulingRecord ManagementBillingEnrollment ManagementClient Coordination
Publicado na CazVid - 16 de set. de 2026
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Contato Ana