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Customer Service & Administrative Support Professional with Hands-on Experience
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Competencies
Provided direct support and orientation to clients, ensuring satisfactory user experiences.
Collected, organized, and maintained confidential client data and documentation.
Communicated effectively both verbally and in writing with clients and team members.
Tracked and monitored ongoing processes and supported administrative workflows.
Participated in coordination efforts through team meetings and project follow-ups.
Education
Languages
Summary
Dedicated professional experienced in direct client support, information management, and teamwork within educational environments. Skilled in effective communication, organization, and process coordination to enhance operational efficiency.
Key Achievements
- Gained direct experience in customer interaction and support for diverse clients including adolescents and adults.
- Handled information management, report writing, and organizing sensitive client records efficiently.
- Collaborated with teams and participated in meetings to coordinate workflow and follow processes.
Experience
Práctica Supervisada - Atención al Cliente y Apoyo Administrativo
Atención directa y orientación a adolescentes y adultos, Atención presencial y manejo adecuado de la comunicación, Recopilación y registro de información, Elaboración y redacción de informes, Organización y seguimiento de expedientes, Manejo responsable de información confidencial, Apoyo en...