Ana - Customer Service Professional with Problem-Solving and Leadership Skills

Bogotá, Bogota D.C., Colombiaen

Handled diverse customer issues across online shopping, property management, and travel bookings.

Assisted property owners and travelers with account management and trip issues for VRBO.

Published on CazVidVideo interview available

Summary

Versatile professional experienced in handling customer inquiries, complaint resolution, and leadership in team settings.

Video Resume

Key Achievements

Managed complaint resolution and appointment setting for multiple clients, demonstrating versatility.

Skills

Customer ServiceAvanzado

Provided problem resolution and support for online shopping, property, and travel clients.

TeachingIntermedio

Led youth activities at a local church, demonstrating leadership and instructional skills.

Team WorkAvanzado

Collaborated efficiently within diverse work environments handling multiple responsibilities.

OrganizationIntermedio

Managed scheduling and account tasks for various clients and departments.

Research SkillsIntermedio

Experience

Customer Service

Teleperformance

April 2021 - September 2024

Solve problems related to packages ordered online for walmar[link hidden], Handle complaints regarding the store directly for Walmart, Assist property owners with account management for VRBO, Help travelers with trip issues and bookings for VRBO, Appointment setting for Royston G King and Trillion Dollar...