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Ana

Customer Service Professional with Problem-Solving and Leadership Skills

Video resume

Customer Service Professional with Problem-Solving and Leadership Skills
Please record a video speaking in English about your experience.

Contact

Bogotá, Bogota D.C., Colombia
Available on CazVid
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Competencies

Customer ServiceAvanzado

Provided problem resolution and support for online shopping, property, and travel clients.

TeachingIntermedio

Led youth activities at a local church, demonstrating leadership and instructional skills.

Team WorkAvanzado

Collaborated efficiently within diverse work environments handling multiple responsibilities.

OrganizationIntermedio

Managed scheduling and account tasks for various clients and departments.

Research SkillsIntermedio

Applied advanced research techniques to support problem-solving activities.

Education

Bachelor
Alejandro Magno School
Completed 2019

Languages

Español
English

Summary

Versatile professional experienced in handling customer inquiries, complaint resolution, and leadership in team settings.

Key Achievements

  • Handled diverse customer issues across online shopping, property management, and travel bookings.
  • Assisted property owners and travelers with account management and trip issues for VRBO.
  • Managed complaint resolution and appointment setting for multiple clients, demonstrating versatility.

Experience

Customer Service

Teleperformance
April 2021 - September 2024

Solve problems related to packages ordered online for walmar[link hidden], Handle complaints regarding the store directly for Walmart, Assist property owners with account management for VRBO, Help travelers with trip issues and bookings for VRBO, Appointment setting for Royston G King and Trillion Dollar...

Skills

Customer ServiceTeachingTeam WorkOrganizationResearch Skills
Published on CazVid - May 17, 2026
Contact Ana