Demonstrated experience with Microsoft Word and Excel.
Demonstrated experience with Cloud Platforms (Microsoft Azure, Office 365, Amazon EC2).
Demonstrated experience with PowerPoint.
Demonstrated experience with Administration of Windows Server and Networking.
Genpact Guatemala
Phone-based customer support and issue resolution, Assistance with service-related queries and case management.
World Connection – Quicken Account
Support for financial applications, Assisted users with MAC and Windows platforms
Claro Guatemala
Managed customer interactions and inquiries via phone, Operated various software programs and social media tools
Futeca San Cristóbal
Coordination of soccer matches, Telephone sales of sports services
Bachelor’s Degree
High School Diploma
English Language Diploma
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Demonstrated experience with Adobe Photoshop.
Stradivarius Guatemala
Assisted customers with product selection and payment processing, Promoted and sold fashion products
