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A

Andrea

Telemarketing Sales & Customer Service Representative

Contato

Guatemala City,Guatemala,Guatemala
Disponível na CazVid
Contato pela CazVid

Competências

Microsoft Word and ExcelIntermediate

Demonstrated experience with Microsoft Word and Excel.

Cloud Platforms (Microsoft Azure, Office 365, Amazon EC2)Intermediate

Demonstrated experience with Cloud Platforms (Microsoft Azure, Office 365, Amazon EC2).

PowerPointIntermediate

Demonstrated experience with PowerPoint.

Administration of Windows Server and NetworkingIntermediate

Demonstrated experience with Administration of Windows Server and Networking.

Adobe PhotoshopIntermediate

Demonstrated experience with Adobe Photoshop.

Formação acadêmica

Bachelor’s Degree
American Business School of Management
Completed Aug 2023
High School Diploma
Colegio Santa Teresita, Guatemala
Completed Oct 2017
English Language Diploma
European Academy
Completed June 2021

Idiomas

enNative

Experiência

Customer Service and Technical Support Specialist – CRM for Dealerships in the U.S.

Genpact Guatemala
Nov 2023 - June 2025

Phone-based customer support and issue resolution, Assistance with service-related queries and case management.

Technical Support Specialist – Financial Application for Seniors

World Connection – Quicken Account
May 2021 - Nov 2023

Support for financial applications, Assisted users with MAC and Windows platforms

Telemarketing Sales & Customer Service Representative

Claro Guatemala
Aug 2019 - May 2021

Managed customer interactions and inquiries via phone, Operated various software programs and social media tools

Sports Events and Telephone Sales Coordinator

Futeca San Cristóbal
Nov 2020 - Jan 2021

Coordination of soccer matches, Telephone sales of sports services

Sales and Customer Service Advisor – Retail Sector (Fashion)

Stradivarius Guatemala
Jul 2018 - Jun 2019

Assisted customers with product selection and payment processing, Promoted and sold fashion products

Habilidades

Microsoft Word and ExcelCloud Platforms (Microsoft Azure, Office 365, Amazon EC2)PowerPointAdministration of Windows Server and NetworkingAdobe Photoshop
Publicado na CazVid - 17 de mai. de 2026
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