Andrea - Customer Service & Account Management with Diverse Client Handling

Managua, Managua Department, Nicaraguaen

Coached Customer Service team at Capital One for 1 year, enhancing team skills.

Managed client relationships as an Account Manager at VERVE FINANCIAL GROUP.

Published on CazVid

Summary

Experienced in customer service coaching and account management with skills in communication, leadership, and responsibility.

Developed leadership and communication skills through varied roles and responsibilities.

LeadershipIntermediate

Applied leadership qualities in coaching and team management roles.

CommunicationAdvanced

Utilized effective communication skills in customer service and client interactions.

ResponsibilityIntermediate

Handled responsibilities related to customer service and account management duties.

PunctualityIntermediate

Ensured timely performance and adherence to schedules in professional roles.

SITEL

2022 - 2024

Coach in Capital one 1 year.

VERVE FINANCIAL GROUP

2022 - 2024

High School

Completed 2021

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