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Andrea

Customer Service & Account Management with Diverse Client Handling

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Managua, Managua Department, Nicaragua
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Competencies

LeadershipIntermediate

Applied leadership qualities in coaching and team management roles.

CommunicationAdvanced

Utilized effective communication skills in customer service and client interactions.

ResponsibilityIntermediate

Handled responsibilities related to customer service and account management duties.

PunctualityIntermediate

Ensured timely performance and adherence to schedules in professional roles.

Education

High School
Elviz Diaz Romero
Completed 2021

Summary

Experienced in customer service coaching and account management with skills in communication, leadership, and responsibility.

Key Achievements

  • Coached Customer Service team at Capital One for 1 year, enhancing team skills.
  • Managed client relationships as an Account Manager at VERVE FINANCIAL GROUP.
  • Developed leadership and communication skills through varied roles and responsibilities.

Experience

Customer Service

SITEL
2022 - 2024

Coach in Capital one 1 year.

ACCOUNT MANAGER

VERVE FINANCIAL GROUP
2022 - 2024

Skills

LeadershipCommunicationResponsibilityPunctuality
Published on CazVid - Jul 3, 2025
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