Andrea - Customer Service & IT Technician at Pronto and CNE

Tegucigalpa, Francisco Morazán Department, Hondurasen

Provided exceptional customer service, enhancing client satisfaction and loyalty.

Supported sales and product dispatch, contributing to smooth store operations.

Published on CazVid

Summary

Motivated professional with hands-on experience in customer service and basic IT support, equipped with a technical education and a commitment to enhancing client satisfaction and operational efficiency.

Key Achievements

Managed basic inventory control, ensuring accurate stock levels.
Gained foundational IT skills through technical support roles at CNE.

Skills

Customer ServiceIntermediate

Skilled in engaging with clients, addressing inquiries, and ensuring positive experiences.

Sales SupportIntermediate

Assisted in sales processes and product dispatch, supporting store efficiency.

Inventory ManagementBeginner

Basic experience in stock control and inventory record keeping.

IT SupportBeginner

Foundational skills in computer hardware and technical troubleshooting.

Experience

Atención al Cliente

Pronto

2023 - 2024

Atención directa al cliente en punto de venta.. Información sobre productos, precios y promociones.. Apoyo en ventas y despacho de productos.. Gestión de cobros. Control básico de inventario.. Mantenimiento del orden y limpieza del área de trabajo.. Resolución de consultas y reclamos simples.. Coordinación y seguimiento de solicitudes de clientes.. Apoyo en apertura y cierre del negocio.. Recepción y acomodo de productos.. Promoción básica de productos del negocio. Soporte y mantenimiento de equipos tecnológicos.. Implementacion y pruebas de sistema.. Dar soporte a usuarios.. Registro e inventario de logística de equipos