Demonstrated experience with Assertive Communication.
Demonstrated experience with Leadership.
Demonstrated experience with Detail and Quality Oriented.
Demonstrated experience with Cooperative.
Lean Staffing Solutions
Responsible for managing multiple clients, not only taking care of the arrival and transportation of the containers, but also, opening new lanes from scratch, working simultaneously with the different teams and parties involved (Data entry, carriers, internal management) for this purpose., In charge of managing the necessary documentation for the dispatch and delivery of orders, as well as coordinating sea and land transportation., Establish and maintain constant, real-time communication, provide the required reporting to the customers and carriers, proactively resolve problems, and maintain high standards of quality and compliance to maintain customer satisfaction.
Outplex
Responsible for providing exceptional service to customers, answering questions, resolving problems and handling complaints in an effective and friendly manner., Responsible for establishing assertive and empathetic communication with clients through various channels. Able to understand customer needs and offer appropriate solutions in a timely manner, achieving constant customer/user satisfaction.
Atento
Responsible for providing exceptional service to customers, answering questions, resolving problems and handling complaints in an effective and friendly manner., Responsible for establishing assertive and empathetic communication with clients through various channels. Able to understand customer needs and offer appropriate solutions in a timely manner, achieving constant customer/user satisfaction.
Professional in International Relations and Political Studies
Diploma in International Cooperation Project Management
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Demonstrated experience with Adaptability.
Sitel
Responsible for providing exceptional service to customers, answering questions, resolving problems and handling complaints in an effective and friendly manner., Responsible for establishing assertive and empathetic communication with clients through various channels. Able to understand customer needs and offer appropriate solutions in a timely manner, achieving constant customer/user satisfaction.
Teleperformance
Responsible for providing exceptional service to customers, answering questions, resolving problems and handling complaints in an effective and friendly manner., Responsible for establishing assertive and empathetic communication with clients through various channels. Able to understand customer needs and offer appropriate solutions in a timely manner, achieving constant customer/user satisfaction.
24/7 Intouch
Responsible for providing exceptional service to customers, answering questions, resolving problems and handling complaints in an effective and friendly manner., Responsible for establishing assertive and empathetic communication with clients through various channels. Able to understand customer needs and offer appropriate solutions in a timely manner, achieving constant customer/user satisfaction.
