CazVid - Video Resumes That Work
CazVidThis is my profile
ENES
Contact via CazVid
A

Andres

Welcome to CazVid!

Contact

Bogotá,Bogota D.C.,Colombia
Available on CazVid
Contact via CazVid

Competencies

Assertive CommunicationIntermediate

Demonstrated experience with Assertive Communication.

LeadershipIntermediate

Demonstrated experience with Leadership.

Detail and Quality OrientedIntermediate

Demonstrated experience with Detail and Quality Oriented.

CooperativeIntermediate

Demonstrated experience with Cooperative.

AdaptabilityIntermediate

Demonstrated experience with Adaptability.

Education

Professional in International Relations and Political Studies
Universidad Militar Nueva Granada
Completed 2019
Diploma in International Cooperation Project Management
Universidad Militar Nueva Granada
Completed 2018

Languages

enNative

Experience

Logistics Coordinator

Lean Staffing Solutions
July 24, 2022 - to date

Responsible for managing multiple clients, not only taking care of the arrival and transportation of the containers, but also, opening new lanes from scratch, working simultaneously with the different teams and parties involved (Data entry, carriers, internal management) for this purpose., In charge of managing the necessary documentation for the dispatch and delivery of orders, as well as coordinating sea and land transportation., Establish and maintain constant, real-time communication, provide the required reporting to the customers and carriers, proactively resolve problems, and maintain high standards of quality and compliance to maintain customer satisfaction.

Customer Service Representative

Outplex
March 2021 - January 2022

Responsible for providing exceptional service to customers, answering questions, resolving problems and handling complaints in an effective and friendly manner., Responsible for establishing assertive and empathetic communication with clients through various channels. Able to understand customer needs and offer appropriate solutions in a timely manner, achieving constant customer/user satisfaction.

Customer Service Representative

Atento
September 2019 - May 2020

Responsible for providing exceptional service to customers, answering questions, resolving problems and handling complaints in an effective and friendly manner., Responsible for establishing assertive and empathetic communication with clients through various channels. Able to understand customer needs and offer appropriate solutions in a timely manner, achieving constant customer/user satisfaction.

Customer Service Representative

Sitel
March 2019 - September 2019

Responsible for providing exceptional service to customers, answering questions, resolving problems and handling complaints in an effective and friendly manner., Responsible for establishing assertive and empathetic communication with clients through various channels. Able to understand customer needs and offer appropriate solutions in a timely manner, achieving constant customer/user satisfaction.

Customer Service Representative

Teleperformance
July 2015 - July 2016

Responsible for providing exceptional service to customers, answering questions, resolving problems and handling complaints in an effective and friendly manner., Responsible for establishing assertive and empathetic communication with clients through various channels. Able to understand customer needs and offer appropriate solutions in a timely manner, achieving constant customer/user satisfaction.

Customer Service Representative

24/7 Intouch
June 2020 - December 2020

Responsible for providing exceptional service to customers, answering questions, resolving problems and handling complaints in an effective and friendly manner., Responsible for establishing assertive and empathetic communication with clients through various channels. Able to understand customer needs and offer appropriate solutions in a timely manner, achieving constant customer/user satisfaction.

Skills

Assertive CommunicationLeadershipDetail and Quality OrientedCooperativeAdaptability
Published on CazVid - May 17, 2026
Contact Andres