Professional Interpreter and Customer Service Specialist | CazVid

✨ Screen 100+ resumes in minutes with 90% accuracy

Get Started!
Log In
cazvid logo

✨ Screen 100+ resumes in minutes with 90% accuracy

Get Started!
Log In
cazvid logo
Post a Job for Free
Andres Villalba Ramirez's avatar
Contact Now

Andres Villalba Ramirez

Bogotá, Bogota D.C., Colombia

Interpreter with 5+ years of bilingual customer service experience

  • Provided telephonic interpretation services in diverse industries for over five years.
  • Evaluated and improved interpreter performance through detailed feedback as a Quality Analyst.
  • Delivered high-quality bilingual customer support across multiple business lines.
Telephonic Interpretation
Advanced
Delivered real-time interpretation between English and Spanish to clients in various industries.
Language Course Design
Intermediate
Designed language courses to improve interpretation skills and language proficiency.
Customer Service
Advanced
Provided high-quality bilingual support to ensure customer satisfaction and effective service delivery.
Performance Evaluation
Intermediate
Assessed interpreter performance to identify strengths and areas for improvement.

Languages

Spanish
Native
English
Native
French
Intermediate (B2)
See Full Skillset on CazVid
February 2018 - September 2018
Interpreter
Teleperformance
Providing telephonic Spanish-and-English interpretation for customers on different locations and focusing on different industries.
July 2021 - December 2024
Quality Analyst
Teleperformance
Evaluating other interpreters’ live work in order to analyze their renditions and provide feedback to them based on their performance., Pointing out strengths and weaknesses, as well as providing direct advice for them.
Bilingual Customer Service Agent
Teleperformance - FOUNDEVER
Providing high-quality customer experience for different lines of business in the BPO industry.
View Complete Work History
🎓
Universidad de Córdoba
Bachelor’s Degree
🎓
Institución Educativa NSDF
High School
🎓
Institución Educativa NSDF
Elementary School
See Education & Certifications
✨

Personality Is Everything!

Video introductions create real connections. Show passion, explain motivation, and let the authentic personality shine through – it's what makes profiles unforgettable.

Go to CazVid

Share Andres Villalba Ramirez's Profile

2101 E Broadway Rd Ste 1
Tempe, AZ 85282, USA

Contact Us | Careers

Follow & Share
Download
button download App Store
button Google Play app store
Employers
Candidates
Recruiters
Resources

© 2025 CAZVID LLC | Privacy Policy and Terms & Conditions

Choose Your Path

Login to Desktop App
Post a Free Job Listing
Job Seeker

Apply to jobs with just one click! Create your video resume and apply to jobs with just one tap from your mobile device.

cazvid.app.link

The CazVid app is available in the App Store and Google Play

X close

Choose Your Path

Apply to jobs with just one click! Download the CazVid app to search and apply to jobs. Record and post your video resume.

button download App Store
button Google Play app store
Hiring?
Post a Free Job Listing
Hiring Manager / Recruiter

Access our AI-powered platform to find and match with top talent instantly on your laptop or desktop browser (not available on mobile.)

Go to Desktop Login
(not mobile optimized)