Experienced in multi-channel customer support, demonstrating strong communication and problem-solving skills across diverse contact platforms.
Utilized communication, analytical, and math skills to assist customers effectively across support channels.
Facilitated clear and professional interactions with customers via voice, chat, and email platforms.
Maintained proficient typing speed to ensure quick and accurate documentation of customer interactions.
Provided empathetic support and resolved customer issues across various service roles.
IntouchCX
Alorica LATAM
CCEF
Bachelor's Degree
Bachelor's Degree
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