Richard - Customer Service Professional with 5+ years of client experience

Utilized outstanding communication skills for customer interactions and team collaboration.

Managed customer account documentation, ensuring data accuracy and confidentiality.

Mentored new employees to facilitate smooth onboarding and skill development.

Provided bilingual service in English and Spanish to support diverse customer bases.

Service provided for North American customers, in either English or Spanish aiming for a best in class customer experience., Mentor for new employees in order to ensure smooth learning curve on their new assignment., Responsible for each customer’s account documentation, ensuring data accuracy while keeping all sensitive information safe.

Worked in multi-national franchises such as Applebee’s, VIP Santa Maria Airport, & Studio Hotel.

Assignment on sales services for vacations and travel company., Expertise on company products and services., Strong focus on customer satisfaction.