This is my profileContact via CazVidRichard
Customer Service Professional with 5+ years of client experience
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Competencies
Utilized outstanding communication skills for customer interactions and team collaboration.
Managed customer account documentation, ensuring data accuracy and confidentiality.
Mentored new employees to facilitate smooth onboarding and skill development.
Provided bilingual service in English and Spanish to support diverse customer bases.
Focused on delivering exceptional service in roles across customer service and sales.
Education
Languages
Summary
Experienced in bilingual customer support, staff mentorship, and account management across financial and hospitality sectors.
Key Achievements
- Provided bilingual customer service for North American clients at United Collections Bureau
- Mentored new employees to enhance onboarding and training processes
- Ensured accuracy and security of customer account documentation
Experience
Customer Service Professional
Service provided for North American customers, in either English or Spanish aiming for a best in class customer experience., Mentor for new employees in order to ensure smooth learning curve on their new assignment., Responsible for each customer’s account documentation, ensuring data accuracy while keeping all sensitive information safe.
Waiter and Chef
Worked in multi-national franchises such as Applebee’s, VIP Santa Maria Airport, & Studio Hotel.
Sales Services Agent
Assignment on sales services for vacations and travel company., Expertise on company products and services., Strong focus on customer satisfaction.