Versatile professional with a background in customer service, financial product cross-selling, and social media moderation. Adept at managing customer data, fostering positive relationships, and ensuring content quality. Eager to leverage communication and interpersonal skills in dynamic environments.
Skilled in managing customer interactions, resolving issues, and maintaining positive relationships.
Effective in conveying information clearly and professionally across diverse audiences.
Familiar with maintaining and updating customer data using CRM platforms.
Experience in monitoring and managing online content to ensure community guidelines are followed.
Institution
Teaching English during social service.
Encore
Handling collections, Performing cross-selling of financial products, Maintaining customer information using the CRM platform.
Teleperformance
High School Diploma
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