Andrey Sibaja

Customer service, Technician in light and sound setup for corporate and private events.

Customer service, technical support, Technical issue resolution, Incident reporting related to IT and networks, Creation of informative and instructional articles for a knowledge base, BackOffice specialization, Support for printers, PCs, and mobile devices, VPN configuration and support

Technical support for applications, networks, identity account creation, and cloud services, Floor support and queue management, Technical issue resolution, Quality analyst for Microsoft Office 365 applications, Specialist in Outlook and Messaging applications, Report creation to measure performance, Specialization in supporting systems and devices used as communication media for meetings, Support for printers, PCs, Virtual Machines, Virtual Desktops, and mobile devices, Specialization in Microsoft Azure and Microsoft 365.

Customer Service, Technical issues resolution.