Angel - Customer Service & Administrative Professional with Bilingual Communication Skills

Guatemala City, Guatemala, Guatemalaen

Provided bilingual customer support at a call center, handling English and Spanish inquiries.

Managed bus fleet operations and administrative tasks at a transportation company.

Published on CazVid

Summary

Experienced in bilingual communication, customer support, and fleet management, with a strong ability to adapt and collaborate across functions.

Demonstrated proficiency in communication, teamwork, and initiative across roles.

Verbal CommunicationAdvanced

Utilized in bilingual customer service interactions to effectively resolve inquiries.

TeamworkAdvanced

Collaborated with colleagues in call center and transportation settings to ensure smooth operations.

Analytical SkillsIntermediate

Applied numeric and analytical skills for administrative tasks and operational analysis.

Technical SkillsAdvanced

Proficient in Excel, Word, PowerPoint, Microsoft Project, Visio, and AutoCAD for various operational and reporting needs.

Spanish(native)

[24]7.ai CALL CENTER

NOV 2021 - MAY 2023

[24]7.ai CALL CENTER

JUL. 2020 - NOV. 2020

Rutas metropolitanas de transporte

MAY. 2018 - JUL .2018

Industrial engineering

Completed 2017

Bachelor's degree in computing

Completed 2006

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