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Angel
Customer Service & Administrative Professional with Bilingual Communication Skills
Contato
Guatemala City, Guatemala, Guatemala
Disponível na CazVid
Competências
Verbal CommunicationAdvanced
Utilized in bilingual customer service interactions to effectively resolve inquiries.
TeamworkAdvanced
Collaborated with colleagues in call center and transportation settings to ensure smooth operations.
Analytical SkillsIntermediate
Applied numeric and analytical skills for administrative tasks and operational analysis.
Technical SkillsAdvanced
Proficient in Excel, Word, PowerPoint, Microsoft Project, Visio, and AutoCAD for various operational and reporting needs.
Formação acadêmica
Industrial engineering
Facultad de Ingeniería, Universidad de San Carlos
Completed 2017
Bachelor's degree in computing
Colegio Cristiano Guatemalteco
Completed 2006
Idiomas
Spanishnative
English85%
Deutsch15%
Resumo
Experienced in bilingual communication, customer support, and fleet management, with a strong ability to adapt and collaborate across functions.
Principais conquistas
- Provided bilingual customer support at a call center, handling English and Spanish inquiries.
- Managed bus fleet operations and administrative tasks at a transportation company.
- Demonstrated proficiency in communication, teamwork, and initiative across roles.
Experiência
Customer service representative (English - Spanish)
[24]7.ai CALL CENTER
NOV 2021 - MAY 2023
Customer service representative (English - Spanish)
[24]7.ai CALL CENTER
JUL. 2020 - NOV. 2020
Bus fleet administrator
Rutas metropolitanas de transporte
MAY. 2018 - JUL .2018
Habilidades
Verbal CommunicationTeamworkAnalytical SkillsTechnical Skills
Publicado na CazVid - 17 de mai. de 2026