This is my profileContact via CazVidAngela
Customer Service Specialist with 4+ years in client support and communication
Contact
Houston, Texas, United States
Available on CazVid
Competencies
Customer ServiceAdvanced
Expertise in handling customer inquiries, resolving issues, and maintaining positive client relationships.
CommunicationAdvanced
Skilled in clear, professional communication across email, chat, and phone platforms.
MultitaskingIntermediate
Able to efficiently manage multiple customer interactions and tasks simultaneously.
Interpersonal SkillsAdvanced
Strong ability to connect with clients and colleagues, fostering positive interactions.
Education
Florencia School
High School Diploma
Instituto Técnico de San Pedro Sula
Career Inter Communications and Publicity
Universidad de San Pedro Sula
Languages
English
Spanish
Italian
Summary
Dedicated customer service agent with over 4 years of experience supporting leading brands via email, chat, and phone. Proven ability to resolve issues efficiently and build lasting client relationships in remote settings.
Key Achievements
- Provided exceptional customer support via email, chat, and phone, enhancing client satisfaction and retention.
- Managed multiple communication channels for renowned brands like Samsung and Lululemon, ensuring timely resolutions.
- Consistently met or exceeded performance targets in a remote customer service environment.
- Developed strong interpersonal skills through diverse roles in education and customer support.
Experience
Preschool Teacher
Florencia School SPS
February 2009 - April 2017
Customer Service Agent
Allied Global SPS
March 2019 - January 2021
Customer Service for Samsung, Lululemon /email/chat Agent /Phone appointment setter for Gene Juarez Salon & Spa
24-7 intouch Honduras WFH
October 2021 - Now
Skills
Customer ServiceCommunicationMultitaskingInterpersonal Skills
Published on CazVid - Jun 2, 2026