Dedicated finance specialist with over a decade of expertise in accounts receivable, billing, collections, and team leadership across multinational organizations in diverse regions. Skilled in process improvement, stakeholder management, and training, with a proven ability to manage high-value...
Performed detailed account reconciliation to ensure accuracy in billing and payments.
Managed collections processes and applied cash to accounts, reducing overdue receivables.
Developed and led training programs for teams, enhancing skill levels and process adherence.
Built strong relationships with internal and external clients, negotiating payment arrangements and resolving issues.
PHILIPS
Manage a high-profile portfolio generating $20MM+ in monthly billing while serving as the primary stakeholder contact., Oversee the end-to-end collections process, including exhaustive account reconciliation and negotiation of payment arrangements., Managed billing rates and accuracy for regions...
DHL AERO EXPRESO
SITEL PANAMA
Implemented standardized credit guidelines and work instructions for the collection team., Served as a mentor and lead new hire training to ensure team success and professional growth., Led the learning culture and site-wide business strategy, developing training programs for all contact center...
Bachelors
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Implemented standardized procedures and continuous improvements in accounts receivable workflows.
