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Angie

Senior Accounts Receivable Specialist

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Panamá, Panamá, Panama
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Competencies

Account ReconciliationExpert

Performed detailed account reconciliation to ensure accuracy in billing and payments.

Collections & Cash ApplicationsAdvanced

Managed collections processes and applied cash to accounts, reducing overdue receivables.

Training & CoachingAdvanced

Developed and led training programs for teams, enhancing skill levels and process adherence.

Stakeholder RelationsExpert

Built strong relationships with internal and external clients, negotiating payment arrangements and resolving issues.

Process ImprovementIntermediate

Implemented standardized procedures and continuous improvements in accounts receivable workflows.

Education

Bachelors
Universidad Tecnológica de Panamá

Languages

EnglishFluent
SpanishNative

Summary

Dedicated finance specialist with over a decade of expertise in accounts receivable, billing, collections, and team leadership across multinational organizations in diverse regions. Skilled in process improvement, stakeholder management, and training, with a proven ability to manage high-value...

Key Achievements

  • Managed a $20MM+ monthly billing portfolio at Philips, serving as the primary stakeholder contact.
  • Led credit policy implementation and training programs for call center teams, improving operational efficiency.
  • Ensured timely billing and maintained AR aging at 30 days or less for Latin American accounts.

Experience

Senior Accounts Receivable Specialist

PHILIPS
2018 - PRESENT

Manage a high-profile portfolio generating $20MM+ in monthly billing while serving as the primary stakeholder contact., Oversee the end-to-end collections process, including exhaustive account reconciliation and negotiation of payment arrangements., Managed billing rates and accuracy for regions...

Lead Financial & Accounting Analyst

DHL AERO EXPRESO
2012 - 2018

Learning & Quality Assurance Manager

SITEL PANAMA
2003 - 2011

Implemented standardized credit guidelines and work instructions for the collection team., Served as a mentor and lead new hire training to ensure team success and professional growth., Led the learning culture and site-wide business strategy, developing training programs for all contact center...

Skills

Account ReconciliationCollections & Cash ApplicationsTraining & CoachingStakeholder RelationsProcess Improvement
Published on CazVid - May 17, 2026
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