Experienced digital marketing professional with a focus on social media and content strategy.
Developed and executed social media strategies across platforms like Facebook, Instagram, and LinkedIn.
Created compelling content including blogs, graphics, and videos tailored to target audiences.
Conducted research to identify customer preferences and competitive landscape.
Monitored and analyzed campaign performance metrics to optimize marketing efforts.
Cornerstone BMP – Brian White and Associates
Supported a U.S.-based legal team remotely by managing personal injury case files and assisting with client intake procedures., Organized case documentation, scheduled appointments, and followed up on pending records and communications., Acted as a liaison between clients and attorneys, ensuring timely updates and accurate information management.
Corpus Iuris – Law Office
Assisted in preparing legal documents including briefs, motions, and contracts in civil and administrative matters., Participated in case analysis, legal research, and drafting of memoranda., Managed scheduling, client communications, and court-related procedures to support the efficient operation of the law office.
Synter Resource Group – Coyote Logistics
Contacted clients and business partners regarding overdue invoices, aiming to resolve disputes and ensure timely payments., Recorded detailed notes on calls, and updated account databases., Strengthened negotiation, follow-up, and problem-solving skills in a high-volume setting.
Bachelor of Laws (LL.B.)
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Amazon Alexa Data Services
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Responded to high-volume inbound calls regarding suspicious credit card transactions., Identified and documented fraudulent activity, processed card cancellations and reissues., Educated cardholders on fraud prevention and account security best practices., Maintained accuracy and empathy while resolving complex customer situations under time constraints.
