This is my profileContact via CazVidAriel
Digital Marketing Specialist with 3 years of experience in brand promotion
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Competencies
Developed and executed social media strategies across platforms like Facebook, Instagram, and LinkedIn.
Created compelling content including blogs, graphics, and videos tailored to target audiences.
Conducted research to identify customer preferences and competitive landscape.
Monitored and analyzed campaign performance metrics to optimize marketing efforts.
Education
Summary
Experienced digital marketing professional with a focus on social media and content strategy.
Key Achievements
- Led social media campaigns increasing brand engagement by 40%
- Managed content creation and distribution across multiple platforms
- Conducted market research to inform strategic marketing initiatives
Experience
Case Manager
Supported a U.S.-based legal team remotely by managing personal injury case files and assisting with client intake procedures., Organized case documentation, scheduled appointments, and followed up on pending records and communications., Acted as a liaison between clients and attorneys, ensuring timely updates and accurate information management.
Legal Assistant
Assisted in preparing legal documents including briefs, motions, and contracts in civil and administrative matters., Participated in case analysis, legal research, and drafting of memoranda., Managed scheduling, client communications, and court-related procedures to support the efficient operation of the law office.
Logistics and Accounts Representative
Contacted clients and business partners regarding overdue invoices, aiming to resolve disputes and ensure timely payments., Recorded detailed notes on calls, and updated account databases., Strengthened negotiation, follow-up, and problem-solving skills in a high-volume setting.
Alexa Data Agent
Transcribed and annotated voice recordings to train Alexa’s speech recognition system., Ensured transcription accuracy while identifying patterns and language inconsistencies., Enhanced my attention to detail, typing speed, and familiarity with AI systems.
Fraud Investigation & Customer Service Agent
Responded to high-volume inbound calls regarding suspicious credit card transactions., Identified and documented fraudulent activity, processed card cancellations and reissues., Educated cardholders on fraud prevention and account security best practices., Maintained accuracy and empathy while resolving complex customer situations under time constraints.