Experienced project manager specializing in software development and IT initiatives, with a proven track record of delivering complex projects successfully.
Led planning, execution, and monitoring of IT projects to ensure delivery aligns with strategic objectives.
Participated in all phases of software development, from requirements gathering to deployment.
Oversaw project budgets and financial planning to ensure cost-effective operations.
Directed and motivated teams to meet project milestones and quality standards.
Alorica - UnitedHealthcare DSNP
Assisted customers in resolving doubts about benefits, eligibility, and healthcare plans., Provided clear and effective information about available programs and guided clients through the process.
Applied Scrum and Kanban principles to improve project workflow and delivery timelines.