Experienced professional in customer engagement, sales techniques, and recruitment support with a proven ability to manage high-volume call environments and implement effective communication strategies.
Provided professional assistance, handled client inquiries, and maintained effective communication.
Utilized marketing skills, call persuasion, and appointment setting to support sales activities.
Displayed excellent verbal communication, tone, and active listening in customer and interview contexts.
Applied specialized digital tools for customer management and recruitment procedures.
Global Telesourving
Área de verificaciones, Cumplimiento de protocolos de servicio al cliente y calidad en cada llamada realizada., Realización de llamadas salientes para la hacer entrevistas con nuevos candidatos., Aplicación de técnicas de marketing efectivas para la captación de clientes.
Sutherland
Aser entrevistas de trabajo, Apoyo en la implementación de nuevos procedimientos o herramientas tecnológicas para reclutamiento.
Centris CMS
Diploma
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Maintained productivity under high-pressure situations involving client interactions and targets.
