Versatile professional with over 7 years of experience in executive support, pension fund administration, and stakeholder engagement. Adept at streamlining processes, managing complex schedules, and ensuring compliance.
Proficient in managing calendars, correspondence, and office operations to ensure smooth business functions.
Experienced in managing pension benefits, processing claims, and ensuring regulatory compliance.
Skilled in maintaining effective communication channels with clients, vendors, and internal teams.
Capable of organizing domestic and international travel, as well as corporate events and meetings.
Everest Funerals
Managed and organized executive’s calendar and schedules. Handled office communication, including emails and calls. Coordinated domestic and international travel arrangements. Drafted, reviewed, and edited documents and reports. Maintained a structured filing and records system. Liaised with stakeholders and assisted in event planning
Self-Employment
Marketed and sold various retail products. Managed customer sourcing and advertising. Handled product ordering and stock receiving. Delivered orders to clients directly. Managed business finances and petty cash. Maintained client relationships and repeat business
Telkom SOC Ltd – Telkom Retirement Fund
Managed fund administration and trustee operations. Organized meetings and prepared official minutes. Updated policies and processed benefits amendments. Drafted reports for board review and compliance. Liaised with external parties including actuaries and auditors. Provided member support and coordinated trustee events
Bachelor of Ministry
Bachelor of Christian Counseling
Diploma in Ministry
Christian Lay Counseling
Professional Personal Assistant/Secretariat
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Telkom Retirement Fund
Administered pension fund user access and records. Processed payroll file transfers and death claims. Consulted with beneficiaries and conducted investigations. Responded to queries and resolved payment issues. Maintained accurate pension data systems. Traced unclaimed benefits and updated records
Telkom SOC Ltd
Administered housing loan applications via pension fund. Processed applications and forwarded to fund administrator. Notified employees of application status. Filed documentation and handled incoming inquiries. Provided clerical support and maintained loan records
Telkom SOC Ltd
Issued and dispatched telegrams via phone. Filed all incoming and outgoing communication. Handled customer queries and service follow-ups. Maintained records for communication accuracy. Assisted with daily office administrative support
Certificate in Business English
Practical Data and Spreadsheet Processing
Diploma in Secretarial
Matric Senior Certificate