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Camila
Administrative Assistant with 5+ years of remote support in real estate and customer service
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Competencies
Performed remote administrative support, including email management, appointment coordination, and data entry.
Translated and transcribed official legal documents, ensuring accuracy and confidentiality.
Provided timely assistance and effective solutions to clients via chat and phone across U.S.-based companies.
Conducted outbound calls to generate insurance leads in the Texas market, supporting sales efforts.
Organized transaction timelines, contract deadlines, and coordination of schedules for multiple clients.
Education
Languages
Summary
Experienced virtual assistant and customer service professional with over five years supporting U.S. companies in real estate, insurance, and telecom sectors. Skilled in document translation, client communications, and admin operations.
Key Achievements
- Provided virtual administrative support to a U.S. real estate agent, managing contracts and client communications
- Translated legal documents including asylum declarations, court statements, and certificates with accuracy and confidentiality
- Conducted outbound lead generation calls for insurance services, enhancing client outreach for Allstate Insurance
Experience
Administrative Assistant
Provided virtual administrative support to a licensed real estate agent in the U.S., ensuring timely contract processing and follow-up., Maintained organized records of transaction timelines, contract deadlines, inspection schedules, and client communications., Handled email correspondence, data...
Legal Document Translator
Translated and transcribed legal documents including asylum declarations, birth/marriage certificates, and court statements., Ensured accuracy, confidentiality, and clarity in official immigration documents.
Lead Generator
Conducted outbound calls to generate leads for home and auto insurance (Texas campaign)., Delivered client-focused service to increase conversion rates.
Customer Service Agent
Assisted U.S.-based AT&T customers via chat, providing effective solutions and ensuring positive service experiences.