Versatile customer service and marketing assistant with experience across financial, telecommunications, and educational sectors, skilled in client interaction, social media, and administrative support.
Delivered customer support and billing assistance in fast-paced environments
Provided technical guidance and troubleshooting advice to diverse customers
Managed and maintained social media profiles, engaging with audiences and analyzing metrics
Organized schedules, tracked data, and supported office operations at Grupo Rede
CONCENTRIX
Provide Customer service to different type of customers, Technical Support advice.
EMAYA
Provide Customer service for three months for a financial company of vehicles, Collections-Insurance Department for the same company.
GRUPO REDE
Managing multiple tasks at once, such as taking notes while attending phone calls, Keeping track of information, such as company data, customer appointments, and meetings.
ENGLISH HOUR- IRELAND
Manage and maintain social media profiles, including posting updates, responding to comments, and analyzing engagement metrics.
Bachelor
Master
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