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Camila
Customer Service/ Technical Support
Contato
Competências
Delivered customer support and billing assistance in fast-paced environments
Provided technical guidance and troubleshooting advice to diverse customers
Managed and maintained social media profiles, engaging with audiences and analyzing metrics
Organized schedules, tracked data, and supported office operations at Grupo Rede
Effective communicator across customer service, marketing, and administrative tasks
Formação acadêmica
Idiomas
Resumo
Versatile customer service and marketing assistant with experience across financial, telecommunications, and educational sectors, skilled in client interaction, social media, and administrative support.
Principais conquistas
- Provided customer service and technical support across multiple sectors, demonstrating adaptability and communication skills
- Managed social media profiles and analyzed engagement for English Hour Ireland, improving online presence
- Handled multiple administrative tasks simultaneously at Grupo Rede, including data management and note-taking
Experiência
Customer Service/ Technical Support
Provide Customer service to different type of customers, Technical Support advice.
Customer Service/ Billing Advisor
Provide Customer service for three months for a financial company of vehicles, Collections-Insurance Department for the same company.
Administrative Assistant/ Marketing Assistant
Managing multiple tasks at once, such as taking notes while attending phone calls, Keeping track of information, such as company data, customer appointments, and meetings.
Marketing Assistant
Manage and maintain social media profiles, including posting updates, responding to comments, and analyzing engagement metrics.