Jan 2024 - Present
Clinical Sourcing Specialist
Now Optics | Physicians Eyecare Group, Stanton Optical, Opticall BPO
Source and recruit optometrists across multiple U.S. regions for Stanton Optical and My Eyelab stores., Collaborate with hiring managers and regional leaders to understand clinical staffing needs., Coordinate candidate interviews, offers, and onboarding processes in alignment with company guidelines., Maintain up-to-date reports on candidate pipelines and recruitment progress.
2023
Virtual Assistant (Customer Support)
National Spine and Pain Centers (via BPO)
Provided virtual support to patients of a major U.S.-based medical center., Scheduled appointments, managed patient inquiries, and updated health records., Ensured coordination with medical staff for smooth patient experiences.
2021 - 2023
Sales & Customer Service Representative
Safe Credit Solutions
Guided clients through credit improvement programs with tailored solutions., Consistently exceeded sales goals while delivering exceptional customer service., Managed phone communications and resolved financial-related concerns.
Administrative Assistant & Recruitment Coordinator (Contract)
Reinoso & Reinoso Insurance Brokerage
Handled full-cycle recruitment for administrative roles., Supported the legal representative and a team of subagents with day-to-day operations., Scheduled interviews, processed documentation, and supported onboarding.