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Camila - Clinical Sourcing Specialist with Recruitment and Customer Support Skills

Managua, Managua Department, Nicaraguaen
Sourced and recruited optometrists across multiple U.S. regions for eyewear retail chains.
Provided virtual patient support, scheduling and maintaining health records for a medical center.
Published on CazVid

Summary

Experienced recruitment and customer support professional with a background in clinical sourcing, administrative coordination, and client relations. Skilled at managing multiple stakeholders and ensuring effective onboarding and support processes.

Key Achievements

Skills

Clinical RecruitmentIntermediate

Involved in sourcing and recruiting healthcare professionals across regions.

Administrative SupportIntermediate

Supported daily operations and recruitment activities through scheduling and documentation.

Customer ServiceIntermediate

Provided virtual patient support, managed inquiries, and ensured smooth interactions.

SalesIntermediate

Guided clients through credit programs and maintained sales targets.

Languages

English(Bilingual)Spanish(Bilingual)

Experience

Clinical Sourcing Specialist

Now Optics | Physicians Eyecare Group, Stanton Optical, Opticall BPO

Jan 2024 - Present

Source and recruit optometrists across multiple U.S. regions for Stanton Optical and My Eyelab stores., Collaborate with hiring managers and regional leaders to understand clinical staffing needs., Coordinate candidate interviews, offers, and onboarding processes in alignment with company guidelines., Maintain up-to-date reports on candidate pipelines and recruitment progress.

Virtual Assistant (Customer Support)

National Spine and Pain Centers (via BPO)

2023

Provided virtual support to patients of a major U.S.-based medical center., Scheduled appointments, managed patient inquiries, and updated health records., Ensured coordination with medical staff for smooth patient experiences.

Sales & Customer Service Representative

Safe Credit Solutions

2021 - 2023

Guided clients through credit improvement programs with tailored solutions., Consistently exceeded sales goals while delivering exceptional customer service., Managed phone communications and resolved financial-related concerns.

Administrative Assistant & Recruitment Coordinator (Contract)

Reinoso & Reinoso Insurance Brokerage

Handled full-cycle recruitment for administrative roles., Supported the legal representative and a team of subagents with day-to-day operations., Scheduled interviews, processed documentation, and supported onboarding.

Education

Universidad Nacional Politecnica (UNP)

Bachelor’s

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