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Carla
Customer Service & Virtual Assistance with 5+ years of experience
Video resume
Virtual Assistence.
Hello everybody! My name is Carla Isabel Tamayo, I am living in Medellin Colombia. I am looking for a job as a virtual assistence, I consider I am good at in this kind of Jobs due to I like to get this experience by solving issues. I worked for a call center in customary service for a bank. Also I consider myself a honest, organized, and patient person. Thanks who may concern!
Contact
Medellín, Departamento de Antioquia, Colombia
Open to remote
Available on CazVid
Competencies
Customer ServiceIntermediate
Provided assistance and support to bank customers, resolving inquiries and issues.
Virtual AssistanceBeginner
Aimed to handle remote administrative tasks and client communication effectively.
Communication SkillsIntermediate
Articulated clear and empathic communication as part of customer service and bilingual roles.
Language ProficiencyAdvanced
Progressed from B1 to C1 in English, enabling better client interaction and understanding.
Summary
Dedicated professional with experience in call centers and customer support, fluent in English, committed to problem-solving and client satisfaction.
Key Achievements
- Gained experience in customer service at a bank call center for five months
- Completed an intensive English program from B1 to C1 certification
- Demonstrated skills in problem-solving, organization, patience, and empathy
Skills
Customer ServiceVirtual AssistanceCommunication SkillsLanguage Proficiency
Published on CazVid - Jul 3, 2025