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Carlos
Customer Service Specialist with Nearly 3 Years in B2C and Technical Support
Video resume
Customer service specialist
Manage inquiries, solve issues and maintain clients
Contact
Bucaramanga, Santander, Colombia
Open to remote
Available on CazVid
Competencies
Customer ServiceAdvanced
Handled customer inquiries and issues to ensure client satisfaction.
Technical SupportIntermediate
Provided technical assistance and problem-solving for clients.
Recruitment & ScalingIntermediate
Participated in recruiting and scaling operational processes.
Client Relationship ManagementAdvanced
Maintained ongoing communication with clients to foster loyalty.
Summary
Experienced in managing inquiries, technical support, and recruitment processes in the BPL industry, demonstrating adaptability and a commitment to customer satisfaction.
Key Achievements
- Managed customer inquiries and resolved issues, maintaining client satisfaction
- Gained experience across recruiting, scaling, and technical customer service roles
- Developed versatile skills applicable to various positions within the BPL industry
Skills
Customer ServiceTechnical SupportRecruitment & ScalingClient Relationship Management
Published on CazVid - Jul 3, 2025