Carlos - Welcome to CazVid!

Demonstrated experience with Word.

Demonstrated experience with PowerPoint.

Demonstrated experience with Excel.

Demonstrated experience with Premiere.

Provided technical support to customers experiencing issues with their Optimum residential services, assisting in troubleshooting problems related to internet, TV, and phone service., Delivered high-quality customer service to ensure efficient issue resolution and strong customer satisfaction., Accurately documented all interactions and solutions using internal support systems to maintain continuity and service quality.

Scheduled appointments for clients attending the renowned Paul Mitchell show, serving as a liaison between clients and stylists to ensure a smooth and efficient booking process., Provided personalized and engaging interactions, while also developing strong communication and organizational skills in a fast-paced environment.

Contacted attorneys and law firms daily to confirm case status, including litigation, negotiations, or ongoing treatment., Consistently achieved daily targets of 100+ touches and 20+ calls, ensuring efficient case monitoring and follow-up.