Carlos - Marketing and Scheduling Specialist with diverse experience in customer service and education

Pereira, Risaralda Department, Colombiaen

Developed and launched multiple Google ad campaigns, enhancing digital marketing efforts

Managed and update content across various social media platforms, increasing engagement

Published on CazVid

Summary

Experienced specialist in digital marketing, scheduling, and customer interaction with a solid background in education and financial services.

Key Achievements

Implemented research projects and feedback sessions as a university professor, enriching academic programs

Skills

Digital MarketingAdvanced

Created landing pages, managed social media content, and launched ad campaigns.

Customer ServiceAdvanced

Provided customer support for credit card accounts and bank products ensuring customer satisfaction.

Educational Program DevelopmentIntermediate

Conducted research projects, assessment and lesson planning workshops as university professor.

Scheduling & PlanningAdvanced

Scheduled and organized presential and online meetings and coordinated follow-up processes.

Content Creation

Experience

Scheduling and Marketing Specialist

Solar 365

Feb. 2020 - May 2021

Schedule presential visits or online meetings, Respond to messages, comments and schedule online meetings

University Professor

Universidad EAFIT campus Pereira

Jan 2017 - December 2021

Hand out reports every specified time, Upload and update platforms, Follow-up student’s process, Develop feedback sessions, Develop research projects to apply in teaching, Develop assessment and lesson planning workshops

FINANCIAL SERVICE ADVISOR

JP MORGAN CHASE

March 2014 - Dec. 2016

Customer service for credit card accounts, Offer and sell new services to actual customers, Make balance transfers, Send request to increase lines of credit, Sell bank related products, Maintain happy customer by providing excellent customer service, Transfer leads to a Law specialist in Miami