Marketing and Scheduling Specialist with diverse experience in customer service and education
Created landing pages, managed social media content, and launched ad campaigns.
Provided customer support for credit card accounts and bank products ensuring customer satisfaction.
Conducted research projects, assessment and lesson planning workshops as university professor.
Scheduled and organized presential and online meetings and coordinated follow-up processes.
Produced content including video editing for advertising and online engagement.
Experienced specialist in digital marketing, scheduling, and customer interaction with a solid background in education and financial services.
Schedule presential visits or online meetings, Respond to messages, comments and schedule online meetings
Hand out reports every specified time, Upload and update platforms, Follow-up student’s process, Develop feedback sessions, Develop research projects to apply in teaching, Develop assessment and lesson planning workshops
Customer service for credit card accounts, Offer and sell new services to actual customers, Make balance transfers, Send request to increase lines of credit, Sell bank related products, Maintain happy customer by providing excellent customer service, Transfer leads to a Law specialist in Miami